Homeowners Unaware of Costly Repair Responsibility

A recent national survey conducted by GfK Roper Custom Research finds that less than 50 percent of homeowners surveyed know that they are responsible for repairs to the water line on their property. Further, the report goes on to state that one-third of all homeowners responding actually assume that their local utility is responsible for the cost of a burst water line between their house and the street, when this is usually not the case.

“One of the challenges of homeownership is that the potential for expensive repairs is always out there,” says Tom Rusin, Chief Executive Officer of HomeServe USA. “The fact that homeowners don’t know about their responsibilities in these situations serves to make unexpected and expensive repairs harder to handle.”

“Emergencies do happen and unfortunately, there’s very little someone can do to prevent them,” continues Rusin. “But homeowners can be prepared with a service repair plan that helps cover the cost of expensive water service line repairs.”

Typically the homeowner is responsible for the water service line from the curb or well casing all the way to the home, connecting to the water heater, sinks, showers and more. Temperature changes, shifting soil or the age of the line can all cause the line to become damaged. Many times this results in a loss of water pressure or a loss of water altogether. In other instances, the effects will not be noticed until there is a spike in the water bill due to an underground leak. Repairing a water service line can cost more than $2,000.

Source: www.homeserveusa.com

 

 

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